Support

What is Zoom?

 Zoom is a video communication tool which works on various platforms and mobile devices.

How to use Zoom?

To host and participate in zoom meetings, you will need:

  1. Laptop, desktop, smart phone or tablet (processor min. 1 GHz)
  2. Web cam
  3. Headphones (or speakers)
  4. High bandwidth Internet connection
  5. Zoom app/software installed on your device
  6. You need to create an account at https://zoom.us/ with your boun e-mail, then Zoom will ask you to join the University account and you need to say yes.
Zoom with Moodle

Zoom is integrated into our Moodle system. Instructors will create a video conference meeting and publish it on Moodle and then students will be able to see the meeting link automatically generated by our system and will be able to join the meeting.

Zoom for Instructors

When you log in to moodle.boun.edu.tr, you will see the classes that you teach on the left menu. There is a video tutorial about how to add a Zoom meeting under Moodle 301 class which shows the below steps under Training Videos called "Adding a Live Zoom Session to your CoursePage".

  1. Select one of the classes and then you will see the content. On the top right, under your profile picture, there is a button that says "Turn Editing On". 
  2. When you click it, you will be able to "Add Activity or Resource" to each and every topic. Then you will see a list of activities and resources. Click on "Zoom Meeting" from that menu. A form will show up.
  3. In this form, you need to fill the topic of the meeting, description and timings.
  4. Host and Participants video can be on or off. For audio VoIP and Telephony is recommended. You may create a password for the meeting. 
  5. If you click on enable join before host, students can join the meeting before you come in.
  6. When you click save and return to course, you will see the link of the meeting under the topic you added the activity or resource.
  7. When you click on the link you will see the meeting details and you will be able to join via the button on top of those details when the meeting time comes.

 

 

Zoom for Students

When you log in to your moodle account on moodle.boun.edu.tr, you will see the classes that you take on the left menu. Select one of your classes.

  1. If your teacher added a Zoom Meeting, you will see a camera icon. 
  2. When you click on it, you will see the details of the meeting like timing and description.
  3. When the meeting time comes you may join using the link on top of the details.
How to disable/enable HD video?
  1. On the bottom left near Stop Video button, you will see an arrow. Open the menu by clicking on it and select Video Settings.

  2. On Video settings, you will be able to change your HD preference by checking/unchecking Enable HD. This is helpful when you have a bad internet connection.

How to stop echo/disturbing noises?

This is common when you use your computer speakers. It is suggested to use headphones to stop these disturbing noises. Zoom has automatic tools to make your experience better but sometimes the viewer should move the speakers away from his/her microphone.

How to add a category to your favorites on Moodle Q&A?
  1. Select categories from the top menu, you will see the list of all categories
  2. Find your category and click the green button that indicates the number of questions on that category.
  3. Click on the star icon on the right side of the category name and add that category on you favorites.
  4. To be able to see all your favorites, go to your profile and click on "My Favorites".
How to select a category when you ask a question?
  1. Selective category menu is added in between "The question in one sentence" and "More information for the question:".
  2. Click and select instructors and another selective menu will appear next to it.
  3. Select your question category 

It is important to select a relevant category because it will notify the relevant support person to answer your question. 

Installing Office 365 on your computer
  1. Click https://products.office.com/en-us/student?tab=students to open the web page
  2. After typing your e-mail address with boun.edu.tr extension in the relevant field, click on the "Get started" option.
  3. The "I am a student" option is selected on the page that opens.
  4. Create a new Office 365 account with your Boğaziçi University e-mail account.

  5. Proceed by selecting the "Start" option.

 
 
If you wish, you can send invitations to your friends. You may skip this step by clicking the "Skip" option and create your account.
 
After creating your account, you can start using Microsoft Office 365 products.
Microsoft Azure Dev Tools For Teaching
Access to services previously provided by Microsoft through the Imagine program is now available through the Azure Dev Tools for Teaching program.
Since the access addresses and access methods used by those who wish to use or continue to use the services have also changed, each user must have a Microsoft account and access the services by logging in through this address. You can access the services by following the steps below.
 
  1. Go to https://azureforeducation.microsoft.com/devtools and click Sign In to log in with a Microsoft account (…@hotmail.com or …@outlook.com et al.).

    If you do not have a Microsoft account, click on the "Learn about Microsoft Accounts here" link and create an account by clicking "Create a Microsoft account" on the page to be displayed.
  2. Enter your e-mail address of Boğaziçi University on the page you will be directed to after signing in and then click the next button.

    Check the subscription agreement and click the "Verify academic status and accept the conditions" button at the bottom.
  3. Check the subscription agreement and click the "Verify academic status and accept the conditions" button at the bottom.
  4. Copy the link address indicated by "Go to" in the incoming email and display it in the browser.
  5. Click the "Accept terms" button on the page indicating that the verification has been successful. Then wait for automatic redirection to the services access portal.
  6. You can access the list of software you can download by clicking the "Software" button on the left column in the page to be displayed.

 

Security

Dear Bogazici University Information Systems Users,

 

Due to the global Covid-19 pandemic, affecting the whole world, distance learning is initiated in our University to complete the academic semester. Due to the intensive usage of information systems during this period, we would like to provide you some information related to information security measures.

 

The usage of all Information Systems involves some security risks. Minimizing these mentioned risks depends on the measurements you will take. We would like to remind you precautions we have taken and the precautions which you will benefit – due to the news recently related to Zoom remote meeting systems’ which is also used in our University. (unauthorized attendance a.k.a. zoom bombing, disclosure of zoom account information)

 

1. USE THE LATEST VERSION OF ZOOM APPLICATION: To be able to apply the security measurements, please use the latest version. Please ensure that you are using the latest version by checking the instructions written on the following link : https://support.zoom.us/hc/en-us/articles/201362233-Where-Do-I-Download-The-Latest-Version-

 

2. USE AN UNIQUE PASSWORD AND DO NOT SHARE YOUR PASSWORD: Please use a password which you do not use within any other application, a unique password for Zoom application. Do not forget, usage of different password for each web application and system will reduce the risk of account theft. You can change your password from the following link.

https://zoom.us/profile

 

3. USE A PASSWORD FOR YOUR ZOOM MEETING: Providing a password to the Moodle Application during creation of a Zoom Meeting or creating a private Zoom Meeting with a password will reduce the risk of participation of unauthorized people to your session.

Under the settings of:

New Meeting > Personal Meeting ID > PMI

you can assign a password to your private meeting room. (See the figure above)

 

Besides:

 

 

 

From the following link ,  https://zoom.us/profile/setting you can set your zoom meting settings which is related to assigning a password for all your meetings. (See the figure below)

 

From the following link ,  https://zoom.us/profile/setting you can set your zoom meting settings which is related to assigning a password for all your meetings. (See the figure above)

 

4. SET A MEETING START TIME: Please, use the settings and activate the features for the participants can not join the meeting before start time and place your participants to a waiting room. By using this features you can control your participants. You can set these settings under the fallowing link: https://zoom.us/profile/setting

Or after the meeting has started you can activate these settings under the security tab.

(See figure below.)

 

 

5. LOCK THE MEETING TO PREVENT ANYONE NEW FROM JOINING – AFTER ALL YOUR PARTICIPANTS ARE JOINED: After all your participants are joined, please lock your meeting to prevent anyone new from joining.

 

6. PREVENT PARTICIPANTS FROM SCREEN SHARING: Please activate the setting to prevent participants from screen sharing from security tab. These setting is already set as default for the Zoom meetings initiated from Moodle.

 

7. USE A RANDOM MEETING ID: Within Zoom Application, every user has been assigned a unique and static Meeting ID number. Please do not use this Meeting ID as much as possible unless required. For your meeting please create a new Zoom Meeting each time. By following this rule, Zoom application will assign random Meeting ID for your each new meetings.

 

8. PLACE PARTICIPANTS IN WAITING ROOM: Please use a waiting room. Approval of the meeting joins will provide an extra security measurement.

 

9. DO NOT USE FILE SHARING WITHIN ZOOM APPLICATION: Please use the Moodle for file sharing.

 

10. REMOVE THE PARTICIPANTS WHICH ACTS IMPROPER:  You can remove the participants, which you are unfamiliar, suspicious or the ones act improper.

 

11. DO NOT CLICK ON THE LINKS SEEMS SUSPICIOUS SENT FROM CHAT DIALOG: Please note that suspicious links sent via chat dialog can redirect you to malicious software.

 

12. USE A CURRENT AND UPDATED ANTIVIRES SOFTWARE: Please use a current antivirus software all the time. Please ensure your antivirus software is active and updated.

How to get a Zoom license?
  • Go to https://zoomlicense.boun.edu.tr/ and log in with your BOUN e-mail address username and password. Note: only instructors and assistants can get a license.
  • Only the person who creates and starts the Zoom session is required to reserve a license. Co-hosts and participants do not need to get a license.
  • Choose a date, a start time and the duration (max 4 hours) for your course and indicate why you need the license (long session and/or need to record and upload to cloud).
  • You can only reserve licenses for the next 7 days (on a rolling basis).
  • You cannot make two reservations for the same hour. You can cancel your reservation if you make a mistake.  
  • For example, if you need a full license between 9am – 11 am, on Monday you should request a reservation that starts at 8:50 am for two hours on Monday.
  • If we have sufficient licenses for the duration of your request, you will be allocated a Zoom license automatically. Wait for the “Success! Your license request is approved” message at the top of the window after you submit your reservation. You will also receive an e-mail with the subject “Zoom License Reservation Created” about the result of your reservation.
  • You are going to use your own BOUN Zoom account with your own password.
  • Continuing with the example, you will receive another e-mail at 8:50 am with the subject “Zoom License Granted” which indicates that you are granted a license between 8:50-10:50am.
  • This means that your personal basic educational license will be converted to a full educational license for the duration of your reservation.
  • You should start your live session from Moodle or Zoom App on your device after you are granted a full license (after 8:50 am). You will have two hours for your session under a full license. You can record your session and upload to the Panopto cloud directly. You can administer polls. You can end the session and restart if you like. You will be fully licensed during this period.
  • At 10:50 your license will be automatically revoked (to be transferred to another user). At this time, your license type will be basic again and you can continue for another 40 minutes without interruption if you want. We suggest that you stop your recording before your full license expires although it seems that the cloud recording continues even after your license is revoked.
  • If we do not have sufficient number of licenses to grant for the time period of the day of your reservation, your request will be denied and you will have to continue with your basic account. The allocation is done on a first-come-first-served basis.
  • Please send any questions you may have to moodle@boun.edu.tr

 

How to create a PDF document
 

1.Download CamScanner to your phone.

 

 

 

2. When you open the app, there should be a camera button on the bottom of the screen. Tap that.

 

 

 

3. Right over the camera, there are some choices-- I'm showing you how to make a single page scan here so make sure that's the one selected in green. The "Batch" option will let you scan multiple pages into one file, which is helpful too. For our purposes, it's just as easy (probably easier) if you send multiple files, so if you don't want to experiment with Batch, that's ok-- leave it on single and just repeat this process as needed. Make sure you're in a decently lighted spot and snap a picture.

 

 

 

 

4. When you take the picture, CamScanner will automatically guess at where the edges of your document are. If it guessed right (as in this picture), cool-- leave it as is. If not, pull each of the circles to the corners or edges of your document. This is neat, because even if you took the pic at a little bit of an angle, the app will straighten it out for you. If your picture is just super wonky and you can't get the edges right, go back and take a new one-- sometimes that's easier. When the document is accurately outlined, tap the check mark in the bottom right corner.

 

 

5. On this screen, you can rename your document by tapping on the "new doc..." title at the top.

 

 

6. Then click Done.

 

 

 

7. Be sure to select PDF file.

 

 

 

8. You'll have different options on this screen, depending on what systems you're using on your phone.

    Save your pdf file.

 

 

 

Zoom Reservation

The Zoom reservation system has been developed by the BOUN Computer Center for daily and periodic licensed use of the Zoom rooms. When you make a reservation in the system, your e-mail account with boun.edu.tr extension will become licensed for the time intervals you specified.

Please login on https://zoomlicense.boun.edu.tr/login

With your boun.edu.tr account and password. (Your email password)

After login,

  • Choose a date (1), a start time (2) the duration (max 4 hours) (3) and weekly repetion (4), for your course (5) and indicate why you need the license (long session and/or need to record and upload to cloud) (6).
  • You can only reserve licenses for the next 100 days (on a rolling basis).

  • For example, if you need a full license for 4 weeks between 09am – 11am, you should request a reservation that starts at 08:50 am for 2 hours.
  • If we have sufficient licenses for the duration of your request, you will be allocated a Zoom license automatically. Wait for the “Success! Your license request is approved” (7)  message at the top of the window after you submit your reservation. You will also receive an e-mail with the subject “Zoom License Reservation Created” about the result of your reservation.

 

  • You cannot make two reservations for the same hour. You can cancel your reservation if you make a mistake (8). 
  • You are going to use your own BOUN Zoom account with your own password.
  • Continuing with the example, you will receive another e-mail at 08:50 am with the subject “Zoom License Granted” which indicates that you are granted a license between 08:50-10:50am.
  • This means that your personal basic educational license will be converted to a full educational license for the duration of your reservation.
  • You should start your live session from Moodle after you are granted a full license (after 8:50 am). You will have two hours for your session under a full license. You can record your session and upload to the Panopto cloud directly. You can administer polls. You can end the session and restart if you like. You will be fully licensed during this period.
  • At 10:50 your license will be automatically revoked (to be transferred to another user). At this time, your license type will be basic again and you can continue for another 40 minutes without interruption if you want. We suggest that you stop your recording before your full license expires although it seems that the cloud recording continues even after your license is revoked.
  • If we do not have sufficient number of licenses to grant for the time period of the day of your reservation, your request will be denied and you will have to continue with your basic account. The Reservation is done on a first-come-first-served basis.

Please send any questions you may have to moodle@boun.edu.tr